Betting Rules

1. General betting conditions

These rules apply to betting products made available through Free Spin Casino. They are intended to provide general information and should be read together with the individual rules displayed for a particular product. Specific game, event or market rules may contain additional conditions about eligible selections, odds, settlement, cancellations, results and the treatment of unusual circumstances. If there is an inconsistency between these general rules and a product-specific rule, the product-specific rule will generally apply to that product.

You must only use the website where online gambling and the relevant betting activity are lawful for you. You are responsible for understanding and complying with the laws that apply in your location. Betting services may not be available in every jurisdiction, and access may be restricted or refused where required by law, regulation, security controls, responsible gambling obligations or internal procedures.

You must meet the legal gambling age that applies in your location before opening or using an account. Information supplied during registration, verification or betting activity must be accurate, complete and kept up to date. An account may only be used by the person registered to it. You must keep your username, password and other security information confidential and notify Free Spin Casino through the available support process if you believe that your account has been accessed by someone else.

• Do not place bets on behalf of another person or allow another person to use your account.
• Do not use the service for fraud, money laundering, unlawful activity or any other prohibited purpose.
• Do not attempt to manipulate a game, event, market, result or account system.
• Do not exploit a technical error, pricing error, software defect or incorrect account entry.
• Do not use automated tools, scripts or other technology to obtain an unfair advantage unless expressly permitted.
• Provide information or documents reasonably required for age, identity, payment, security or compliance checks.
• Use only payment methods that belong to you or that you are authorised to use.

Free Spin Casino may suspend, restrict or close an account in accordance with the applicable terms where there is a suspected breach of these rules, a security concern, a legal requirement, a responsible gambling concern or an indication of suspicious or irregular activity. Any review may take account of account records, transaction information, betting history, technical information and other relevant material.

You are responsible for checking that your device, internet connection and account details are working correctly before placing a bet. If your connection fails or a page does not respond, do not assume that a bet was rejected or accepted. Check your account history before submitting another bet.

3. Results, settlement and account records

Bets are settled using the official result or settlement information applicable to the relevant product. The source and method used may vary depending on the game, event or market. Product-specific rules may explain how results are determined, including the treatment of postponed events, abandoned events, no-result situations, void selections, changed participants, corrections, disputed outcomes and events that are not completed.

Where a result is corrected or officially changed after initial settlement, Free Spin Casino may adjust the settlement where this is allowed under the applicable rules. A settlement may also be reviewed if a technical error, obvious mistake or incorrect result has affected an account. The relevant product rules should be checked for the treatment of unusual, delayed or disputed outcomes.

For combination bets, each selection may need to be valid for the bet to be settled as originally intended. If one or more selections are void, unavailable or cancelled, the remaining selections may be settled under the rules for that type of bet. The final result or return may therefore differ from the original display or your expected outcome.

For casino and game-based products, the individual game rules explain the available features, winning combinations, result process and any conditions that apply. The outcome is determined by the game system used for that product. A visual display, animation, interrupted session or temporary screen message does not necessarily change the result recorded by the system.

• Check your account history regularly for accepted bets, results and adjustments.
• Keep confirmation messages, transaction references and relevant screenshots where possible.
• Allow for a result to be reviewed where an event is delayed, corrected or subject to an official inquiry.
• Do not treat an unsettled bet as a guaranteed win or as available withdrawable funds.
• Do not spend funds that appear in your account because of an obvious error or incorrect settlement.
• Raise any suspected error promptly through the support process available on the website.

A balance, return or result shown on screen may be corrected if it was produced by a technical, administrative or settlement error. If funds are credited in error and later withdrawn or used, the amount may remain payable under the applicable terms. Free Spin Casino may take reasonable steps to correct the account record and notify the affected customer.

Account records, betting histories and system logs may be used to determine whether a bet was submitted, accepted, rejected, cancelled or settled. If there is a disagreement about the status of a transaction, the records maintained by the betting system will generally be considered together with the information provided by the customer and any applicable product rules.